AI Product Leader & Innovation Strategist
I build products at the intersection of computer vision, AI strategy, and gaming/retail innovation — turning ambitious bets into products that operate at enterprise scale.
I'm an AI Product Leader with 10+ years of product management experience and 4+ years driving computer vision, machine learning, and IoT innovation at enterprise scale. At 7-Eleven's R&D division, I've built and led cross-functional teams of 80+ engineers, managed $11M+ budgets, and launched 0-to-1 AI products now core to enterprise initiatives.
My career has been defined by a bias toward hard, ambiguous bets: pioneering cashier-less checkout using depth cameras and edge AI, contributing to 7-Eleven's enterprise AI governance infrastructure, and exploring the frontier of real-time in-game commerce. I've taken programs from single-store pilot to nationwide deployment — and I know what it takes to make innovation repeatable at scale.
Today, I'm focused on what AI can do when it's natively embedded into customer experiences — not bolted on. Whether it's computer vision at the edge, persistent memory platforms for enterprise AI, or seamless in-game commerce, I build at the intersection of deep technical understanding and genuine human innovation.
A track record of building, scaling, and leading at every stage of product maturity.
Lead the full AI/ML product portfolio for 7-Eleven's R&D division — spanning computer vision checkout, IoT operations, connected platforms, in-game commerce, and enterprise AI tooling. Direct 80+ developers and QA across 8 persona-based teams with an $11M+ annual budget.
Drove roadmap, epics, and sprint delivery for Credentialing, Payor Enrollment, and Integration products serving healthcare enterprises across the United States.
Shipped enterprise-scale products including 3rd-party API portals, Active Directory integration, Salesforce connectors, and analytics dashboards with full P&L ownership over 6 years.
Perspectives from colleagues, leaders, and partners I've worked with.
I've worked closely with Josh for the last four years at 7-Eleven, and I can recommend him highly as a product leader.
Over the years, I've seen Josh lead across a broad range of products, and what has always stood out to me is how strong he is at bringing together vision, structure, and execution. He is passionate about what he does, incredibly organized, and thoughtful in the way he approaches product management.
Josh has a real talent for helping teams focus on what customers truly want while also keeping the work grounded in what is feasible to deliver. His process orientation is one of his biggest strengths. He brings discipline and clarity that help cross-functional teams align quickly, make better decisions, and stay focused on building the right things.
He is also a visionary product thinker. Josh doesn't just manage roadmaps; he helps shape product direction in a meaningful way. He knows how to balance strategic thinking with practical execution, which makes him an especially strong partner to engineering and other stakeholders.
I've genuinely valued the opportunity to work with him, and I would strongly recommend him for any senior or group product management role. He is excellent at what he does and would be a major asset to any team.
At AMN Healthcare, I have had the pleasure of working closely with Josh Herb in his role as a Senior Product Owner. Josh is a very detail oriented, customer-centric, and has the strong ability to understand and prioritize customer needs, ensuring that his product is always delivering value to the end-users. His attention to detail and organizational skills have helped streamline our product delivery, resulting in more efficient workflows and better outcomes for our healthcare administrators and clinicians.
I can confidently say that Josh is one of the most dedicated, customer-oriented, and innovative product owners I have worked with and will be an asset to any organization.
Josh is a highly organized and detail-oriented Product Owner/Manager. He works well with both the business and technical sides of a given project. He is able to communicate effectively to a broad range of people including developers, clients, executives, and other stakeholders. Josh is eager to learn and gives noticeable effort to ensure he is prepared to successfully lead the projects he owns. Josh's strong organization and communication skills allow him to identify and create opportunities for efficiency and create a positive team environment for those involved in his projects. He has a great understanding of Agile and Scrum methodologies and thrives in a process driven environment. Josh would make a great addition to any project management or software development team and would quickly find ways to provide value to those efforts.
I had the privilege of working with Josh during our time developing the cashierless technology for 7-Eleven.
The true definition of a "facilitator", Josh excels at all the hallmarks that make a talented Product Manager. He has a natural gift for enabling teams to rally around a product vision. Employing high EQ to understand customer and stakeholder needs, Josh excels at the core tenets of Product Management.
Always assured and confident in demeanor and presentation of ideas without being aggressively over-confident. Josh is a natural team leader, and I see him one day being the Director of a Product organization.
A cunning entrepreneur who has a sharp mind for markets and customers, he excels at being able to empathize with a number of different stakeholders, and is able to articulate the value of a proposal to the entire team.
I look forward to working with Josh again in the future.
Selected case studies demonstrating product strategy, AI innovation, and measurable impact.
7-Eleven / 7Next
Orchestrated development of 7-Eleven's proprietary computer vision self-checkout system using Intel RealSense D400 depth cameras, edge-server architecture, and custom ML models — scaling from a single-store pilot to thousands of stores nationwide.
7-Eleven / 7Next
Created 7-Eleven's internal AI governance platform for discovery, sharing, and telemetry tracking of AI tools across the enterprise. Shipped MCP server integration, SSO, admin workflows, and a self-serve UI from concept to production MVP in under 6 weeks.
7-Eleven / Overwolf / Microsoft / Xbox
Led strategic exploration and product development for real-time in-game food ordering and gamified loyalty rewards during active gameplay. Conducted partnership discussions with Microsoft, Xbox, Xbox Game Pass, and Overwolf to embed 7-Eleven natively into the gaming experience.
A combination of strategic, technical, and leadership capabilities built across 10+ years in product.
Product strategy for AI/ML systems, LLMs, NLP, recommendation engines, computer vision, and intelligent automation. Deep familiarity with the full model lifecycle and AI governance.
Vision-setting, market sizing, competitive positioning, roadmap prioritization, and OKR definition. Experienced in both B2B enterprise and B2C consumer product contexts.
Leading cross-functional teams without authority, building alignment across engineering, design, data, marketing, and sales. Executive communication and board-level storytelling.
Fluent in data-driven product decisions: A/B testing, funnel analysis, cohort studies, KPI frameworks, and working closely with data science teams to build robust measurement infrastructure.
Experience building developer platforms, API ecosystems, and partner integrations. Understands network effects, platform lock-in, and how to design for extensibility at scale.
I've been building with and around AI long before it became a buzzword. From early experiments with NLP and recommendation systems to leading enterprise-scale AI product initiatives, I understand both the transformative potential and the real-world constraints.
Sharing ideas on product, AI, and innovation with broader audiences.
7-Eleven Executive Leadership
Regular presenter to 7-Eleven's executive leadership on AI/ML product strategy, R&D roadmap, budget management, and Smart Store innovation initiatives spanning computer vision, IoT, and digital transformation.
4,000+ Attendees Across Multiple Cities
Presented at 7EE conferences in Vegas representing innovations coming from 7Eleven R&D. Additionally, presented at Elevate conferences to 4,000+ conference attendees across multiple cities during tenure at FACTS Management.
7-Eleven / 7Next
Led internal AI literacy programs and tooling adoption initiatives, helping engineers, analysts, and business partners develop practical fluency with AI development tools and workflows.
7-Eleven Digital — 2023
Recognized for leadership and innovation in retail technology initiatives across 7-Eleven Digital's R&D division.
7-Eleven Digital — 2025
Recognized for exceptional leadership growth, team development, and organizational impact within 7-Eleven's Digital division.
I'm currently exploring senior product leadership opportunities in AI, platform strategy, and digital innovation. If you're working on something ambitious and need a product leader who can think strategically and execute relentlessly — let's talk.